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Vatel Spain supports the hotel sector by offering free online training - Vatel

Vatel Spain supports the hotel sector by offering free online training

Given the crisis situation that the country is going through and that affects everything in the tourism and hotel sector, Vatel Spain has decided to support professionals in the tourism sector, offering free online training for its employees, through

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Given the crisis situation that the country is going through and that affects everything in the tourism and hotel sector, Vatel Spain has decided to support professionals in the tourism sector, offering free online training for its employees, through its E-Learning platform.



More than 10 online courses of special interest that will be available to workers of the main collaborating companies of Vatel in Spain, offering the opportunity to expand their professional knowledge, preparing them in this way for the long-awaited return: The best practices to receive a guest, Breakfast service: how to identify the needs of customers, key moments in catering to build customer loyalty, upselling and crosselling techniques to increase the income of your restaurant, or how to attract and retain Chinese customers, among others.



The courses will improve customer service in the event of a claim, for example, by working on knowledge regarding negotiation and conflict resolution techniques, teaching strategies and resources for promoting internal sales in hotels and restaurants, or secrets of customer loyalty , among others.

¨ From Vatel Spain we want to do our bit by supporting and encouraging all professionals in the tourism sector to train from their homes during this time of confinement. 


We are more than convinced that the hotel and tourism sector, so punished by the crisis we are going through, will soon rise again, yes, with everyone's effort, ”says Philippe Gandet, General Director of Vatel Spain.

 

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