A 2008 alumnus, Chloe Wu started off by working as the events manager at the Grand Mercure Hongqiao Shanghai, then the sales and marketing department head of the Lan Hai International Golf Club. She noticed that being fluent in several languages and having been educated at Vatel in France opens many doors in the Chinese hospitality industry.
In 2014 she was contacted by a headhunter to work for Merrill Gardens, a US residence brand for the elderly. She has played the role as Marketing and sales director of Merrill Gardens-Great China for four years. An unconventional choice? Yes and no... Her career path illustrates the way that Vatel training opens the field of possibilities.
© Olivier Le Moal / Shutterstock.com
Photo © imtmphoto / iStock
She adds that the living of Chinese senior citizens is developing a lot and more sophisticated, just like hotel standards in her country. “People pay more attention to well-being and personalization, in the entire service chain: being able to tour the facility before moving in, easy access to all parts of the building and grounds, a warm welcome, being able to quickly have first aid and medical services and being able to pay by many means. To choose the residence in which they’ll be living, clients must feel that they’re important. Then we cultivate our relationship with our residents so that they’ll become our ambassadors,” adds Chloe.
This young director has not lost contact with Vatel: thanks to the network of Vateliens, as well as groups on social networks, she can stay in touch with them.
“Why did I decide to study hotel management? And why I chose to work in a hotel first? It was to prove that I CAN do it. But then I transferred to another domain, which supports my point of view that I can do BETTER and BETTER!” she concludes harmoniously.
Portrait: all rights reserved
Every day, Vatel students and instructors prepare for class, study, and fan the flames of their curiosity, thanks to the cutting-edge digital library provided by the ScholarVox platform. Come right this way for digital access to knowledge!Para saber más
Vatel inaugura su segunda sede en España, esta vez en la cálida ciudad de Málaga.Para saber más
Durante las 2 últimas semanas, los alumnos del Programa MBA de VATEL han estado participando en un juego de simulación de gestión empresarial o “Business Game”.Para saber más
New ideas, enthusiasm, the desire to embrace a gourmet universe: Jerome Ferrer’s story has all the ingredients that inspire the best “success stories” to strategy professors!Para saber más
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Para saber más
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Para saber más
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Para saber más
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Para saber más
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Para saber más
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Para saber más
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Para saber más
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Para saber más
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Para saber más
Gratuit et connecté à votre profil Linkedin, vatelalumni.com va très vite trouver sa place parmi vos sites Internet favoris…Para saber más
Le Centre International de Recherche Vatel en Tourisme et Hôtellerie vient de publier la dixième édition de ses Cahiers. Elle rassemble recherches et réflexions sur les changements à l’œuvre dans le secteur de l’hôtellerie-tourisme.Para saber más
Curiosité, humilité, esprit d’équipe… Un Vatélien partage son attachement aux valeurs transmises par son école.Para saber más
Dans le même esprit international propre aux étudiants Vatel, 4 infirmières se lancent dans un projet humanitaire à Madagascar.Para saber más
Voyageur-commerçant-ambassadeur, Marco Polo a fait découvrir à l’Europe une Asie encore méconnue. Ce destin inspirant donne son nom au programme d’échanges internationaux de Vatel, qui permet d’aller étudier un an sur le campus d’une autre école.Para saber más
Lundi 14 novembre, aux Worldwide Hospitality Awards, les plus hauts représentants de l’hôtellerie mondiale ont désigné le groupe français Vatel "Best Hospitality Management School" parmi 42 écoles internationales en compétition.Para saber más
Les caméras de TF1 plongent au cœur de Vatel Nîmes et partagent le quotidien de ses étudiants. La vidéo est en replay ici.Para saber más
A professor of hospitality management, restaurant services and tourism management for over 28 years, Pat Golden-Romero teaches MBA Vatel courses at Vatel San Diego, USA.Para saber más
A Vatel Paris alumnus, Solene Le Blevenec enjoyed a brilliant career in the hospitality industry, before a new challenge put her on the path to entrepreneurship. What is her secret? Trusting others...Para saber más